Pros and Cons of athena EMR

 

All you need to know about Athena EHR

An industry leader with over 30 years experience, Athena EHR features a clientele of more than 160,000 practitioners and 117 million patients distributed all over the country. The medical software provider features a catalogue of 5 modules; Athena Collector, Athena Coordinator, Athena Clarity, Athena Clinicals, and Athena Communicator. Each module is designed to boost the performance of a specific function in a facility.

Benefits of Athena EHR


Athena EHR is loved by many because it greatly improves an institution’s efficiency. It highlights potential red flags that may cost a practise monetary resources and then extends guidelines as how to avoid them. Additionally, the system identifies instances where productivity is being lost and then provides methods for improvement. Moreover, the software encourages creation of viable patient relationships. A portal is designed for patients that allows them to book appointments, pay for expenses, communicate with practitioners and request for refills of medicines. Telehealth feature allows patients to receive medical guidance at home. Another benefit of Athena EMR is that it is very easy to use and the interactive dashboard allows users to see at a glance all appointments, unpaid bills and reports. Athenahealth EMR is a powerful resource when it comes to organising intensive information. A central database is created that stores data of all patients and updates them on a real-time basis. The system also allows users to scan loads of paperwork and then directly save them in the database.

Drawbacks of Athena EHR


The biggest disadvantage that puts off many potential customers is the system’s high price tag. No free trial is offered and users are required to pay extra for any additional features they want implemented. The customer service of Athena EHR is lacking and unreliable. Some users have mentioned that their issues have been resolved after a span of 3 weeks. Lastly, the system takes it good time to get properly implemented and for data to be migrated. The system is better set up by an implementation specialist due to the magnitude of features - this adds to the waiting time.

Our final verdict 

The benefits of using Athena EMR are many but its drawbacks cannot be ignored. This athena emr reviews concludes that this system is meant for large enterprises that can afford it and which have a sizable clientele. 
Location: United States

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